Terms of service

Last updated: October 3, 2026

Overview

This website is operated by Cozy Camel. Throughout the site, the terms "we", "us" and "our" refer to Cozy Camel. By visiting our site or buying something from us, you agree to these Terms of Service, along with our Privacy Policy, Refund Policy and Shipping Policy. Please read them carefully. If you do not agree, please do not use the site.

Using our store

You must be at least the age of majority in your state or country to use this site and place an order. You agree not to use our products for any unlawful purpose, and not to try to interfere with the site or its security.

Products and descriptions

We try to show our products, colors and sizes as accurately as we can. Colors can look different on different screens. Sizes vary by style, so please check the size information on each product page. We may change or discontinue products, prices and offers at any time without notice.

Orders and payment

When you place an order, you are making an offer to buy. We may accept or decline any order, and we may limit quantities. We may cancel an order if there is a pricing error, a stock problem, or a suspected fraud or misuse. Prices are in U.S. dollars unless stated otherwise. You agree to provide accurate and complete purchase and account information.

Final sale

For hygiene reasons, underwear and intimates are final sale. Please read our Refund Policy for the full details, including what we will do if your order arrives damaged, defective or incorrect.

Shipping

Shipping is handled as described in our Shipping Policy. Delivery estimates are not guarantees.

Intellectual property

All content on this site, including the Cozy Camel name, logo, text, graphics and design, belongs to us or our licensors and may not be copied or used without our written permission.

Disclaimer and limit of liability

Our site and products are provided "as is" and "as available." To the fullest extent allowed by law, Cozy Camel is not liable for any indirect, incidental or consequential losses arising from your use of the site or products. Nothing in these terms limits any rights you have under law that cannot be limited.

Changes to these terms

We may update these Terms of Service from time to time. The latest version will always be on this page, and your continued use of the site means you accept the changes.